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Overview

This program has been designed to provide students with all of the administrative and clinical knowledge and skills required for employment as a Medical Office Assistant.

During the program students learn to understand and use medical language; perform office procedures, prepare medical records, reports, case histories, correspondence and machine dictation; schedule and confirm medical appointments; receive and communicate messages for doctors and patients; initiate and maintain confidential medical files and records; prepare financial statements and handle billing procedures including medical billing, insurance, and other claim forms; promote safety and work in a safe manner; order supplies and maintain inventory; plan and initiate procedural setups including those required for patient preparation and maintenance for supplies and equipment.

Strong focus is given to communication skills, Microsoft Office applications, accounting applications, the ability to multitask and prioritize, organizational and detail skills, professional telephone manner, confidentiality, interpersonal skills and being a team player.

Method of Delivery Contact Hours
Classroom (Instructor Led) 620 hrs
Computer Based Training 0 hrs
Distance Education 0 hrs
Supervised Lab 0 hrs
Practicum 100 hrs
Total: 720 hrs
Course No. Course Name Hours
SFCS100 Strategies for College Success 20
COMP101 Introduction to Computers 20
COMP102 Introduction to Word Processing 40
COMP103 Introduction to Spreadsheets 40
BCOM105 Business Communications 80
DAP101 Introduction to Financial Accounting 40
ADMN104 Introduction to Keyboarding 20
MD400I Medical Terminology I 80
MD400II Medical Terminology II 80
MD402 Medical Office Procedures 40
MD403 Introduction to EMR 40
MD404 Medical Billing 40
MD405 Clinical Procedures 40
SSPR100 Work Experience 100
EMPL111 Career Employment & Strategies 40
Program Total 36 weeks 720 hrs.

Admission Requirements

Prior to acceptance applicants must meet at least one of the following language proficiency requirements:

  • Proof of grade 12 or equivalent
  • 19 years of age or older (all applicants)
  • Immunization Report
  • Evidence of Language Proficiency Requirements (evidence of one of the following):
  • Evidence that 3 years of full-time secondary education (Grades 8-12) have been successfully completed in the English language in a country where English is one of the principal languages. This may include successful completion of a BC Adult Graduation program. Applicants must produce transcripts as evidence of completion of grade 12 English with minimum of a “C” grade 
    OR
  • Completion of 2 years of full-time post-secondary education at an accredited institution where English is the language of instruction. (Applicable to a country where English is one of the principal languages.) 
    OR
  • Provide verified results for one of the English language proficiency tests listed below.
    Test results must be dated no more than two years before the start date of the program.
    • International English Language Testing System (IELTS) Academic: overall score of 5.5 or higher.
    • Canadian Academic English Language (CAEL) Test: overall score of 40 or higher
    • Duolingo English Test: overall score of 95 or higher
    • Test of English as a Foreign Language (TOEFL) IBT: overall score of 46 higher
    • Canadian English Language Proficiency Index Program (CELPIP): Listening 6, Speaking 6, Reading 5, and Writing 5.
    • Pearson Test of English (PTE) Academic: overall score of 43 or higher
    • Canadian Language Benchmark Placement Test CLB PT: Listening 6, Speaking 6, Reading 5, and Writing 5.

Career Opportunities

Upon completion of the program, graduates can work in the below occupations list:

  • Medical Office Assistant,
  • Medical Administrative Assistant,
  • Secretary, Medical,
  • Receptionist, Medical Office/Hospital
  • Medical Billing Clerk
  • Ward Secretary
  • Booking Clerk

Learning Outcomes

Upon successful completion, students will be able to:

  • To effectively apply the Microsoft Office Suite in an office administration environment.
  • To describe and apply bookkeeping principles and practices.
  • To perform basic business transactions including accounts payable and receivable, payroll, and balance and income statements.
  • To apply basic interpersonal communication skills effectively in administrative settings.
  • To research, organize, and create business information collateral across a wide variety of delivery vehicles.
  • You will learn about the digestive, urinary, reproductive, nervous, cardiovascular, and respiratory systems.
  • You will gain knowledge of the blood, lymphatic, musculoskeletal, skin, sensory, and endocrine systems.
  • You will develop skills in appointment scheduling, reception and communication skills, filing, referrals, and pharmacology.
  • You will explore the Wolf billing software system, including data entry for both manual and computer billing to the Medical Services Plan (MSP) of British Columbia.
  • To develop a beginning competency in selected clinical skills.
  • You will gain knowledge of the basic instruments, equipment, and supplies used in medical settings.
  • To explore all aspects of EMR (Electronic Medical Records) software using Wolf Medical Systems and to navigate EMRs and manage the input and retrieval of electronic data.

Assessment Methods

Students will be assessed through written tests, computer-based tasks and assignments.

Attendance Expectations

85% of classes must be attended to achieve competency for this qualification

Graduation Requirement

Minimum C grade average is required for graduation.

Medical Office Assistant Fee

Domestic Students International Students
Tuition $9,850.00 $12,500.00
Application Fee $150.00 $250.00
Assessment Fee $150.00
Text Books $1,000.00 $1,000.00
Course Material $250.00 $250.00
Total $11,250.00 $14,150.00

Finance Options Available

Heritage Community College offers a variety of financial aid opportunities to ease students’ stress and allow them to focus on their studies. If you need extra support, we have flexible funding to accommodate all our students, no matter their financial situation.

  • BC Student Loan
  • Scholarships

Our dedicated Financial Aid Officers will help you every step of the way.

Payment Methods

E-Transfer +
Send the payment via email using INTERAC e–Transfer to payments@hccbc.com Please include your Full Name and Student ID in the Message.
PayMyTuition Customer Support Information +
For assistance, call 1.855.663.6839 (toll-free) or contact us through your local country contact numbers.
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Additional Resources for Paying Tuition Fees +