This program has been approved by the Private Training Institution Branch (PTIB) of the Ministry of Advanced Education and Skills Training.
NOC Code: 1243, 1414, Medical Office Assistant
This program has been designed to provide students with all of the administrative and clinical knowledge and skills required for employment as a Medical Office Assistant.
During the program students learn to understand and use medical language; perform office procedures, prepare medical records, reports, case histories, correspondence and machine dictation; schedule and confirm medical appointments; receive and communicate messages for doctors and patients; initiate and maintain confidential medical files and records; prepare financial statements and handle billing procedures including medical billing, insurance, and other claim forms; promote safety and work in a safe manner; order supplies and maintain inventory; plan and initiate procedural setups including those required for patient preparation and maintenance for supplies and equipment.
Strong focus is given to communication skills, Microsoft Office applications, accounting applications, the ability to multitask and prioritize, organizational and detail skills, professional telephone manner, confidentiality, interpersonal skills and being a team player.
- High school diploma or equivalent, or mature student status (19 years or older).
- Immunization report.
International Students must meet minimum English language proficiency requirements.
- International students, for language proficiency, require IELTS at least 5.5 band or Canadian Language Benchmark Test level 6 or college’s ESC program
Upon completion of the program, graduates can work in the below occupations list:
- Medical Office Assistant,
- Medical Administrative Assistant,
- Secretary, Medical,
- Receptionist, Medical Office/Hospital
- Medical Billing Clerk
- Ward Secretary
- Booking Clerk
- Program Type: Full-time Diploma
- Classroom: 700 Hours
- Program Length: 8 Months/35 Weeks
- Delivery Method: In-Class/Online Delivery
- Campus: Surrey, BC, Canada
Learning Objectives/Outcomes
Upon successful completion, students will be able to:
- To effectively apply the Microsoft Office Suite in an office administration environment.
- To describe and apply bookkeeping principles and practices.
- To perform basic business transactions including accounts payable and receivable, payroll, and balance and income statements.
- To apply basic interpersonal communication skills effectively in administrative settings.
- To research, organize, and create business information collateral across a wide variety of delivery vehicles.
- You will learn about the digestive, urinary, reproductive, nervous, cardiovascular, and respiratory systems.
- You will gain knowledge of the blood, lymphatic, musculoskeletal, skin, sensory, and endocrine systems.
- You will develop skills in appointment scheduling, reception and communication skills, filing, referrals, and pharmacology.
- You will explore the Wolf billing software system, including data entry for both manual and computer billing to the Medical Services Plan (MSP) of British Columbia.
- To develop a beginning competency in selected clinical skills.
- You will gain knowledge of the basic instruments, equipment, and supplies used in medical settings.
- To explore all aspects of EMR (Electronic Medical Records) software using Wolf Medical Systems and to navigate EMRs and manage the input and retrieval of electronic data.
Student Progress/ Assessment Methods
Students will be assessed through written tests, computer-based tasks and assignments.
Attendance Expectations
The students are required to submit all the assignments/projects/tests required in a course. This will ensure that the student has been regular in attending the program.
Graduation Requirements
Minimum C grade average is required for graduation
Subjects |
Number Of Hours |
|---|---|
| COMP101 Introduction to Computers | 20 Hours |
| COMP102 Introduction to Word Processing | 40 Hours |
| COMP103 Introduction to Spreadsheets | 40 Hours |
| BCOM105 Business Communications | 80 Hours |
| DAP101 Introduction to Financial Accounting | 40 Hours |
| ADMN104 Introduction to Keyboarding | 20 Hours |
| MD400I Medical Terminology I | 80 Hours |
| MD400II Medical Terminology II | 80 Hours |
| MD402 Medical Office Procedures | 40 Hours |
| MD403 Introduction to EMR | 40 Hours |
| MD404 Medical Billing | 40 Hours |
| MD405 Clinical Procedures | 40 Hours |
| EMPL111 Career Employment & Strategies | 40 Hours |
| SSPR 100 Work experience | 100 Hours |
| Total | 700 Hours |