HCC offers a comprehensive Network Support Administrator Diploma program, equipping students with essential skills for the ever-evolving tech industry. This specialized diploma focuses on network infrastructure, administration, and support, providing hands-on training in configuring, managing, and troubleshooting networks. Students delve into topics like network security, routing, and switching, gaining expertise in various operating systems and network protocols. With a strong emphasis on practical applications and real-world scenarios, graduates emerge proficient in diagnosing and resolving network issues, ensuring seamless communication within organizations. Heritage Community College’s Network Support Administrator Diploma program empowers aspiring IT professionals with the knowledge and expertise to excel in the dynamic field of network administration.
22220 (Computer Network and Web Technicians)
22221 (User Support Technicians)
- Grade 12/GED or equivalent
- International students, for language proficiency, require IELTS at least 5.5 band or Canadian Language Benchmark Test level 6 or college’s ESC Program.
Upon completion of the program, graduates can work as computer network administrators or below occupations list:
- computer network technicians’ supervisor
- data center operator
- Internet Web site technician
- local area network (LAN) administrator
- local area network (LAN) technician
- network administrator
- network support technician
- system administrator
- Web technician
- Program Type: Full-time Diploma
- Work Experience: 80 Hours
- Classroom: 240 Hours
- Computer-Based Training: 540 Hours
- Program Length: 11 Months
- Delivery Method: In-Class/Online Delivery
- Campus: Surrey, BC, Canada
Learning Objectives/Outcomes
The Network Support Administrator Diploma program prepares graduates for positions working in computer and network-related administration.
Graduates will have an understanding of communication and support training, students receive training on popular operating systems including Microsoft Windows 10 and Microsoft Windows Servers. They will be able to be employed by commercial and industrial establishments, government departments, and technology firms or consulting businesses.
Student Progress/ Assessment Methods
Students will be assessed through written tests, computer-based tasks and assignments. After each lesson there will be a question paper, which needs to be completed and submitted to the tutor for marking. This method of continual assessment ensures that your tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.
Students will be required to complete 80 hrs of work experience. To qualify for work experience, students are required to maintain a minimum C grade average or higher and a minimum attendance of 85%.
Attendance Expectations
85% of classes must be attended to achieve competency for this qualification
Graduation Requirements
Minimum C grade average is required for graduation
Subjects |
Number Of Hours |
|---|---|
| SFCS100 Strategies for College Success | 20 Hours |
| NET110 A+ Computer Technology (220-1001) | 80 Hours |
| NET112 A+ Hardware Maintenance (220-1002) | 80 Hours |
| NET114 Introduction to Windows Server 2016 (70-740) | 80 Hours |
| NET116 Networking with Windows Server 2016 (70-741) | 60 Hours |
| NET120 Networking+ Level 1 (N10-007) | 60 Hours |
| NET122 Networking+ Level 2 (N10-007) | 60 Hours |
| NET126 PowerShell for Windows | 60 Hours |
| NET132 Introduction to Linux Level 1 (XK0-004) | 60 Hours |
| NET130 Introduction to Linux Level 2 (XK0-004) | 60 Hours |
| NET134 Introduction to Cisco Networks (200-301) | 60 Hours |
| NET136 Advanced Cisco Networks (200-301) | 60 Hours |
| EMPL111 Career Employment & Strategies | 40 Hours |
| SSPR 100 Work experience | 80 Hours |
| Total | 860 Hours |