The Network Support Technician Diploma program at HCC equips students with essential skills for thriving in the dynamic IT industry. Spanning diverse areas, the curriculum comprises strategic college success training alongside in-depth technical modules. Students delve into A+ Computer Technology and Hardware Maintenance, gaining expertise in Windows Server 2016 and Networking+. The course further explores Linux Level 1 and Cisco Networks, providing a comprehensive understanding of varied operating systems and network infrastructures. With 60 hours dedicated to each specialized area, students emerge proficient in network support, ready to embark on successful IT careers. The program also emphasizes crucial career and employment strategies, ensuring graduates are well-prepared for professional endeavors.
22220 (Computer Network and Web Technicians)
22221 (User Support Technicians)
- Grade 12/GED or equivalent
- International students, for language proficiency, require IELTS at least 5.5 band or Canadian Language Benchmark Test level 6 or college’s ESC Program.
Upon completion of the program, graduates can work as computer network Technicians or below occupations list:
- Data center operator
- Internet Web site technician
- Local area network (LAN) TechnicianNetwork support technician
- System Technician
- Program Type: Full-time Diploma
- Classroom: 165 Hours
- Computer-Based Training: 315 Hours
- Program Length: 6 Months
- Delivery Method: In-Class/Online Delivery
- Campus: Surrey, BC, Canada
Learning Objectives/Outcomes
The Network Support Technician Diploma program prepares graduates for positions working in computer and network-related administration. Graduates will have an understanding of communication and support training; students receive training on popular operating systems including Microsoft Windows 10 and Microsoft Windows Servers. They will be able to be employed by commercial and industrial establishments, government departments, and technology firms or consulting businesses.
Student Progress/ Assessment Methods
Students will be assessed through written tests, computer-based tasks and assignments. After each lesson, there will be a question paper, which needs to be completed and submitted to the instructor for marking. This method of continual assessment ensures that your instructor can consistently monitor your progress and provide you with assistance throughout the duration of the course.
Attendance Expectations
85% of classes must be attended to achieve competency for this qualification
Graduation Requirements
Minimum C grade average is required for graduation
Subjects |
Number Of Hours |
|---|---|
| SFCS100 Strategies for College Success | 20 Hours |
| NET110 A+ Computer Technology (220-1001) | 80 Hours |
| NET112 A+ Hardware Maintenance (220-1002) | 80 Hours |
| NET114 Introduction to Windows Server 2016 (70-740) | 80 Hours |
| NET120 Networking+ Level 1 (N10-007) | 60 Hours |
| NET130 Introduction to Linux Level 1 (XK0-004) | 60 Hours |
| NET134 Introduction to Cisco Networks (200-301) | 60 Hours |
| EMPL111 Career Employment & Strategies | 40 Hours |
| Total | 480 Hours |