Institution Operations

Heritage Community College is a post-secondary education institution operating in British Columbia, Canada. The institution delivers approved certificate and diploma programs in accordance with provincial regulatory requirements and the standards of the Education Quality Assurance (EQA) designation. The institution operates on a structured academic and administrative framework to ensure consistency, transparency, and student support throughout the year.

Academic programs are delivered through scheduled instructional periods, while administrative and student support services operate independently to ensure continuous assistance for students. The institution offers multiple program intakes annually, allowing flexibility for students to begin their studies at different points during the year. Program delivery formats may include in-person, blended, or scheduled classroom instruction, depending on program approval and design.

Administrative Office Hours

The administrative office is open during the following hours:

• Monday to Friday: 8:00 AM – 5:00 PM
• Saturday and Sunday: Closed
• Statutory holidays are observed in accordance with British Columbia regulations

During office hours, students may access admissions support, student records services, academic advising, fee inquiries, and general administrative assistance.

Facilities

The institution operates from a dedicated campus facility designed to support academic instruction, student engagement, and administrative operations in a safe and professional learning environment.

The campus is designed to meet the educational needs of students while complying with applicable health, safety, and accessibility standards. Facilities are maintained regularly to ensure a clean, secure, and functional learning space.

Campus facilities include

• Purpose-built classrooms equipped with appropriate instructional resources
• Administrative offices for admissions, student services, and academic coordination
• Student common areas and designated break spaces
• Washroom facilities for students and staff
• Clearly marked emergency exits and safety signage
• Accessibility-friendly entrances and facilities where required

The institution continuously reviews its facilities to ensure they remain suitable for program delivery and student use.

Class Schedules

Class schedules are structured to support effective learning while accommodating the needs of students and program requirements. Schedules are developed in advance of each academic term and communicated clearly to students.

Class scheduling information

• Classes are primarily scheduled on weekdays
• Some programs may offer evening or weekend classes
• Daily instructional hours vary depending on the program and course structure
• Each program follows a defined timetable outlining class days, start times, and end times

Students receive their official class schedule prior to the start of their program, typically during the enrollment or orientation process. Any schedule adjustments or changes are communicated to students in a timely manner.

Program & Term Start Dates

The institution offers multiple programs start dates throughout the year to accommodate student intake planning and program availability. Program start dates are determined based on program approval, instructional capacity, and academic planning. Start dates may vary by program and intake.

Program start date information

• Each program starts on the first Monday of the month
• Intake availability is subject to enrollment capacity
• Students receive confirmation of their program start date upon enrollment
• Changes to start dates, if required, are communicated in advance

Prospective students are encouraged to review individual program pages or contact the admissions office for the most up-to-date start date information.

Scheduled Breaks & Holidays

Scheduled breaks are incorporated into the academic structure to allow students rest periods between instructional sessions while maintaining program completion timelines. Breaks may vary depending on the program structure and length.

Scheduled breaks may include

• Breaks between academic terms or modules
• Scheduled instructional breaks outlined in the academic calendar
• Statutory holidays recognized in British Columbia
• Holiday closures announced by the institution

All scheduled breaks and holidays are communicated to students prior to the start of their program and included in the academic calendar where applicable.

Academic Calendar

The institution maintains an academic calendar that outlines important academic and operational dates for the year.
The academic calendar serves as a reference document for students and includes

• Program and term start dates
• Instructional periods
• Scheduled breaks
• Statutory holidays
• Institutional closures, if any

The academic calendar is shared with students directly in their email and LMS and may be updated periodically. Students are responsible for reviewing the calendar regularly to remain informed of key dates.

Commitment to Accurate Information

Heritage Community College is committed to providing accurate, current, and transparent information to prospective and enrolled students. All institutional information related to operations, facilities, services, class schedules, start dates, and breaks is reviewed regularly to ensure compliance with Education Quality Assurance (EQA) requirements.